Dear Telco with the red logo,

My company is a subscriber of static IP 10mpbs broadband, which means we paid about S$800 a month for that speed. Not by choice, of course.  It was the only available option supported for our location. Definitely, it is not monopoly in your case. Otherwise CCS (Competition Commission of Singapore) will fine you $989000 like SISTIC.

Anyway, with World Cup just around the corner, my generous CEO gave the approval to install cable TV for the staff as a bonus treat.
Swamped with excitement, the first I did was to call your customer service.
Understand there might be constraints of our ‘shophouse’ local where normal cable network (dynamic Internet or Mio) is not available in the vicinity due to the limitation of your network infrastructure; I attempted to contact you in search for an alternative.

After much waiting and repeating, I was finally routed to 6xxx xx11 after dialing xx88 & xx08.
Your customer service has patiently explained to me on the corporate packages for Mio which sums up as below:
World Cup only: $500 set up + $3090.16 (for all 64 matches)
With Barclays Premier League: $400 set up + $98 (June-July) + $598 (subsequent months)
While I attempted to clarify to her my business unit is not entertainment or F&B outdoor and if I can get a customized proposal to host Mio TV in a closed-door environment, I was given this reply: (exact same words)

“If you want cheap, go home and watch.”

From the selection of words by your customer service officer, I take it that you are not interested in S$4000 business. Please confirm with me if I am wrong.

I tried to tell you this directly but your website makes feedback kind of intricately tedious. (What’s my ID?)

Because it is so difficult to give you business and we have no alternative, this World Cup – we will just hang around the coffee shop downstairs. With beer at $6 per bottle & coffee at $1 per cup, I think we can last through the 64 matches with less than $4000.

Penny for your thoughts?!

Cheers,

The nasty secretary

PS: Telco with the green logo, you are not an alternative because your customer service officer asked me to dial back the same number I dial to. Very worrying… what if you connect the wrong channel?!!